NBA 2K25‘scrossplay feature, which allows players on current-gen consoles to play as part of the same matchmaking pool, has been down for the last few hours at least.
Being part of the same matchmaking pool has several benefits for starters – easier to find games, better competition, and the ability to play with your friends without bothering about your choice of console.
Things were working all right until Update 1.4 went live today on September 13. Since then, both Xbox and PlayStation users have had to withstand limited matchmaking, which shouldn’t be the case in the first place. As of writing, crossplay remains down, and Visual Concepts has officially acknowledged the issue.
Why is NBA 2K25 crossplay down on current-gen consoles?
Update 1.4, launched as a next-gen exclusive update (2K calls the current-gen as next-gen), was rolled out for the consoles. Unfortunately, Xbox Series X|S users have been unable to download the latest update. The problem is still present for those trying to update, and Visual Concepts has even notified the community on the game’s official Discord (available on the section of issues tracker).
On the blue side, PlayStation users have been able to download the latest update just fine. In fact, it automatically downloaded when I was playing a game, and a quick restart automatically activated the newest patch. You can check out thepatch notesto find out all the changes that have been made, and it includes some vital bug fixes.
It’s uncertain as to when Update 1.4 will become available for Xbox Series X|S users. Until it’s available, matchmaking will continue to remain an issue if you have enabled crossplay. For the time being, it’s best to disable crossplay when you’re trying to find a game. This will prevent any further issues like server disconnection or laggy gameplay.
As of writing, Visual Concepts hasn’t announced the release schedule for Update 1.4 on PC.
